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Privacy Policy

Last updated: January 2025

Introduction

The Members Church of God International (MCGI) Ministry of Foreign Affairs (MFA) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the MFA Assistant application.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including:

  • Full name, email address, and contact information
  • Passport details and travel document information
  • Employment information and destination country details
  • PDOS seminar registration and attendance records
  • Support ticket inquiries and communications

Automatically Collected Information

When you access our application, we may automatically collect:

  • Device information and browser type
  • IP address and location data
  • Usage data and interaction patterns
  • Cookies and similar tracking technologies
How We Use Your Information

We use the collected information for the following purposes:

  • Processing PDOS applications and seminar registrations
  • Managing travel documents and verification processes
  • Providing support and responding to inquiries
  • Sending important notifications and travel advisories
  • Improving our services and user experience
  • Ensuring security and preventing fraud
  • Complying with legal obligations
Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Within MCGI: With authorized church leaders and coordinators who need access to assist you
  • Service Providers: With trusted third-party service providers who help us operate our application
  • Legal Requirements: When required by law or to protect our rights and safety
  • With Your Consent: When you explicitly authorize us to share your information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and monitoring
  • Staff training on data protection practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Objection: Object to certain processing of your information
  • Data Portability: Request transfer of your information to another service

To exercise these rights, please contact us at ministry.foreignaffairs@mcgi.org

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. However, disabling cookies may limit some functionality of our application.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: ministry.foreignaffairs@mcgi.org

Phone: +61 466 836 870

Phone (PH): +63 995 660 6805

Organization: Members Church of God International (MCGI)
Ministry of Foreign Affairs (MFA)

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Supporting our members worldwide